From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to have gotten a lot more difficult – even dangerous -- over the past few years. It's important that organizations understand the experience of frontline workers now, and hel

Welcome to episode #833 of Six Pixels of Separation. Here it is: Six Pixels of Separation - Episode #833 - Host: Mitch Joel. What does it mean to build a community? How powerful are communities? Have communities become to insular lately? Christine Porath is a tenured professor at Georgetown University’s McDonough Schoo

On this episode, Andrew is joined by Christine Porath, author of Mastering Community: The Surprising Ways Coming Together Moves Us from Surviving to Thriving. Christine Porath is a tenured professor at Georgetown University’s McDonough School of Business. She’s the author of Mastering Civility: A Manifesto for the Work

Have you ever had a rude co-worker or boss — or have you ever been told that the “jerk” is you? Today’s guest, Christine Porath, researches incivility in the workplace. She’s found that if you want to have a thriving business full of happy and talented employees, there is no room for any kind of disrespect. In this epi

For Christine Porath, meditation was one way of coping with a toxic work environment. Her own experience, paired with watching her father suffer a serious health scare tied to his own harmful workplace atmosphere, led to her interest in researching civility in the workplace. She shares with us her findings, such as how

Christine Porath, Associate Professor at the McDonough School of Business at Georgetown University, joins host Stew Friedman to discuss how to deal with "mean" people at work and improve a toxic work environment as outlined in her book "Mastering Civility: A Manifesto for the Workplace" on Work and Life. See acast.com/