Understanding the key motivators behind what turns customers into loyal advocates with Jim Tincher

In this episode we spoke with Jim Tincher,  best selling author and founder of Heart of the Customer. Jim discussed how identifying and nurturing your biggest brand fans will ultimately drive sustainable, organic growth for your business.  During our chat, Jim also revealed how brands can harness data to create experiences that delights their customers and ultimately turns more into loyal advocates.  Hosted by Ausha. See ausha.co/privacy-policy for more information.