Simeon Atkins & Shep Hyken , The Business of Customer Love

Closing the loyalty gap in your business with Shep Hyken

15 Jun 2023 • 25 min • EN
25 min
00:00
25:19
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In this episode we spoke with Shep Hyken, New York Times and Wall Street Journal bestselling author, on how brands can start closing the loyalty gap in their business.  During our discussion, Shep highlights the difference between a repeat customer and a loyal customer, how brands can better understand their customers' buying patterns and strategies to turn more one time purchasers into loyal fans.  Hosted by Ausha. See ausha.co/privacy-policy for more information.

From "The Business of Customer Love"

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