CXChronicles Podcast 131 with Howard Tiersky, CEO at Fromm, The Digital Transformation Agency

In episode #131 of The CXChronicles Podcast we welcomed Howard Tiersky, CEO at Fromm, The Digital Transformation Agency based in New York, NY. FROM helps companies transform from where they are now to where they need to be to succeed with today’s digital-first customers. Howard"s team develops new digital products for shopping, banking, travel and entertainment. The team at Fromm optimizes existing platforms, to make them more engaging and more profitable. The Fromm team is comprised of an amazing team of inspiring leaders, strategists, designers and technologists and work with some of the world’s leading brands to improve the customer experience – online, in store, and everywhere they need to be in today"s world. Episode #131 Highlight Reel:How early life experiences in theatre led Howard to building a company focused on customer & digital experience optimizationHow to define what your version of business success looks like within your companyLearning early on in the process what customers really care about while building your businessHow to invest in the right tools while growing & scaling your businessWhy companies that achieve scale tend to have ample time & investments in process curation & optimization based on customer & employee feedback! Huge thanks to Howard for coming on the CXCP and featuring his team"s work and efforts in pushing the customer experience & digital transformation space into the future. Click here to learn more about Howard Tiersky Click here to learn more about Fromm, The Digital Transformation Agency If you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review, this is the easiest way we can find new listeners, guests and future CX"ers! Watch  The CXChronicles Podcast On Youtube Here Reach Out To CXC Today! Support the show Contact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!