CXChronicles Podcast
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today! CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.
Show episodes
Hey CX Nation, Here"s the first CXWeekly Update from CXC in a long time! This week"s episode I walk through some ideas, goals & CTAs that I"ve learned from the 5 years of building CXC. Don"t worry we have a ton of amazing guest interviews coming down the pipeline over the next couple of weeks. Part of our goal at CXC i
Hey CX Nation, In this week"s episode of The CXChronicles Podcast #267, we welcomed Michele Shane, SVP Business Development at UJet.CX based in San Francisco, CA. UJET is a next-generation cloud contact center platform that leverages AI to modernize the customer experience. The UJet.CX platform & services embed intel
Hey CX Nation, In this week"s episode of The CXChronicles Podcast #266, we welcomed Adam Coffey, Founding Partner of The Chairman Group based in Dallas, TX. The Chairman Group™ is a consulting firm founded by Adam Coffey. Adam spent 21 years building 3 national companies for 9 private equity firms. During his career
Hey CX Nation, In this week"s episode of The CXChronicles Podcast #265, we welcomed Mario Baddour, President & CEO of InteLogix, based in Park City, UT. InteLogix provides customer experience (CX) solutions and accounts receivable management (ARM) operations that enhance customer loyalty and revenue for their clients.
Hey CX Nation, In this week"s episode of The CXChronicles Podcast #264, we welcomed Mika Yamamoto, Chief Customer and Marketing Officer at Freshworks based in San Mateo, CA. Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Their enterpri
Hey CX Nation, In this week"s episode of The CXChronicles Podcast #263, we welcomed Maxime Marchand, Senior Director of Product Management at GoTo based in Montreal, Quebec, Canada. As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindse
