Summary In this episode, Andy talks with Jeff Gothelf about the importance of OKRs (Objectives and Key Results) as a customer-centric goal-setting framework. Based on insights from Jeff's book Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs, they explore the challenges leaders face in ensuring th

BONUS: From Output to Outcome, The Customer-Focused OKRs with Jeff Gothelf In this BONUS episode, we dive deep into the world of OKRs with Jeff Gothelf, co-author of the newly released book, Who Does What By How Much? A Practical Guide to Customer-Centric OKRs. Jeff is a product management expert, author, and keynote s

Send us a text Welcome back to the Learning Culture Podcast! This week’s Learning Nugget comes from a conversation with Jeff Gothelf. This is a memorable snippet that captures the importance of storytelling as an essential leadership trait. Jeff is the co-creator of the methodology for Lean UX, and he’s the author of t

Dorie Clark has twice been named one of Thinkers50’s Top 50 Business Thinkers in the World and is ranked the world’s best communication coach. She is an executive member of various organizations. Dorie is a contributor at Harvard Business Review, Entrepreneur Media, and Fast Company, as well as an instructor at LinkedI

John Cutler is a product evangelist, coach, and Head of Product Education at Amplitude. As an accomplished writer, John has an amazing ability to create, record, and produce content at an incredible rate. He is passionate about wrangling complex problems and answering the why with qualitative and quantitative data. Joh

Simon Majumdar is a world-renowned chef, food writer, speaker, and broadcaster, as well as the host of the global food history podcast, Eat My Globe. He is known for his appearances as a judge on numerous hit US TV food shows, most notably those on Food Network, such as Cutthroat Kitchen, Beat Bobby Flay, and The Next