Peter Shankman Shares How to Create Loyal Customers - and Much More!

Shep Hyken speaks with best-selling author, blogger, speaker, and podcaster, Peter Shankman. They share stories about some exceptional customer service experiences and how to create loyal fans. Peter shares tips from his bestselling book on customer service, Zombie Loyalists: Using Great Service to Create Rabid Fans. He also discusses his upcoming book, Faster Than Normal; Unlocking the Gifts of an ADHD Brain. The book, is based used his award-winning podcast Faster Than Normal, providing insights into an ADHD mind, and how to create a more productive day with proper planning. This episode of Amazing Business Radio is fast-paced and packed full of great information – an episode you don’t want to miss! Learn more about your ad choices. Visit megaphone.fm/adchoices