Tricia Gabberty

Tricia Gabberty

1 Interview

Tricia Gabberty's Interviews

Tricia Gabberty & Jim Tincher 01 Nov 2023 • EN

Five Questions You Must Ask for Successful Customer Journey Mapping

Understanding the Importance of Customer Advocacy In this episode of the Feedcast podcast, Tricia interviews Jim Tincher, CEO of Heart of the Customer, as they explore the journey from a product-focused mindset to prioritizing customer experience. Jim emphasizes the need for companies to advocate for customer needs and

40 min
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40:10
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