Maxine Shapiro's Interviews
If you’re a caregiver or carer who also has a passion that you love, having your own small online business may be your answer. It’s been a godsend for Trudy Rankin’s Australia, and beyond, community. AND, if you already have a small business or online biz, then you need to know how quizzes can up your Customer Experi
With Clients like DOW, Hagerty, and UKG, Jim Tincher, CCXP, Founder and CEO of Heart of the Customer, LLC, knows How to “Do B2B Better: Drive Growth Through Game-Changing Customer Experience.” That’s also the title of his new book. Tincher talks about the “Emotional Northstar,” (it’s real), the value of the right surve
“What?!!!” was my reply when my guest, Treasa Edmond, best-selling, nonfiction ghostwriter, content strategist, and podcaster, and I were in a friendly and heated discussion about the customer/client experience (CX). Treasa holds nothing back in this episode, which can also be titled, “You’re the Expert!” or “You Just
Podcast with Maxine Shapiro
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