Using AI to Listen to Your Customers with Eli Portnoy, Founder & CEO at Backengine.ai

In this episode of Exploring Growth, host Lee Murray talks with Eli Portnoy, Founder and CEO of Backengine.ai, about the critical role of customer feedback in scaling B2B companies. He explains how Backengine.ai uses AI to turn customer interactions into actionable insights, empowering teams to make smarter decisions and improve customer satisfaction. The conversation offers valuable strategies for founders and leaders looking to stay connected to their customers while scaling efficiently. Want to connect or recommend a guest? harvardmurray.com/exploring-growth-podcast Connect on LinkedIn: Lee – https://www.linkedin.com/in/leehmurray Eli – https://www.linkedin.com/in/eliportnoy