Revitalising a 111-year company with millions of clients; with Joe Hart, Global CEO of Dale Carnegie

In this episode of The UnNoticed Entrepreneur, host Jim James interviews Joe Hart, the Global CEO of Dale Carnegie. Joe talks about how he revitalised the 111-year-old company after joining it in 2015. He talks about modernising the brand, making it more relevant, and the technology overhaul the company underwent, particularly during the COVID-19 pandemic. Joe also emphasises the importance of change management and listening to franchisees and team members in different parts of the world. He spent months listening and understanding the opportunities that people saw in the business, which allowed the company to move faster in the years to come. He also  introduces his new book, entitled, "Take Command," now available on Amazon, co-authored with Michael Crom. Joe also shares some tips on how to connect with others and understand their perspectives. He emphasises the importance of building a foundation of support, which involves listening, comprehending, and building connections with franchisees and team members. By listening and learning from them, Joe was able to shape the company"s plan and develop strategies that brought the company to new heights. Joe"s tips for entrepreneurs include being intentional about branding, being open to change, and creating a culture of listening and understanding. Podcastpage.io Launch your podcast website in minutes Loom: Loom on. Meetings off Record quick videos to update your team and cut down meetings by 29% Viddyoze: Create client-grabbing videos Client-grabbing videos in just 3 clicks with the world"s most powerful video animation platform Turn your ideas into unique products with Printful Create custom products with your own design! Support the show Am I adding value to you? If so - I"d like to ask you to support the show. In return, I will continue to bring massive value with two weekly shows, up to 3 hours per month of brilliant conversations and insights. Monthly subscriptions start at $3 per month. At $1 per hour, that"s much less than the minimum wage, but we"ll take what we can at this stage of the business. Of course, this is still free, but as an entrepreneur, the actual test of anything is if people are willing to pay for it. If I"m adding value to you, please support me by clicking the link now. Go ahead, make my day :) Support the show here.