Trust Starts with Permission to Walk Away

Have you ever noticed how hard it is to truly build trust with someone new—even when you come highly recommended?  That’s because we naturally hold people at a distance until we understand their intent. In this episode, Pam and Dan explore a counterintuitive truth about sales conversations.  They break down why telling prospects they don't need to do anything with you—that “not moving forward” is perfectly acceptable—actually increases your chances of having an open, honest dialogue. You'll learn how this simple shift in approach can transform your interactions, whether you're in sales, leadership, or even parenting.