97 - Learn Ways to Have a Better Conversation with Best-Selling Author Celeste Headlee

Celeste Headlee is a journalist, speaker, and co-host of Retro Report, a weekly series on PBS.  She’s also the author of several books including We Need to Talk and Do Nothing.  Her TED Talk, "10 ways to have a better conversation," is one of the most viewed talks of all time. She’s a well-respected expert in communication and how to hold uncomfortable conversations. Some of the things she talks about in this episode are how to hold difficult conversations with people, how to become better at making conversation, and how to deliver bad news effectively.