The optometrist who sees the solution that others don’t

•. Fixing the entry-level jobs turnover problem •. “The results have been amazing” (Total recorded time is 19:48) HONESDALE, Pa. — When Michael Neal set up his optometry practice in rural Pennsylvania, he was focused on his patients even as a problem was growing out of sight. The problem is one that many small businesses of all types face: employee turnover, especially in entry-level jobs. Finally, something had to be done. “I have changed the way I hire for my practice and the results have been amazing,” he says. Today, while still seeing patients, the doctor is busy running a new business that he says helps small businesses with staffing through the use of psychometrics. Michael Neal talks about his solution in this episode of Bizgnus Interviews. His new company is called Build My Team. He says it models how companies like Disney and the Four Seasons hire.  As it moves beyond the health care industry, his company has clients in more than 40 states and Canada. Mr. Neal says he identified the performance factors that predicted long-term employee success including speed of learning and the applicant’s mindset. In changing how he hired, he says the practice began to retain employees for longer stretches and there was more energy in the practice.  For more information please click here.