"The Little Sins We Commit at Work" and $12,000 Coffee Story

Employee Monitoring and Trust: Management Tips, Marketing Takeaways I examine the increasing trend of companies cracking down on minor employee infractions and the implications of such strict policies. Thoughts on the 10/30/2024 WSJ article about Payhawk. I highlight stories from companies like Meta, Ernst & Young, and Target, explaining the negative impact of an overly monitored work environment. By contrasting Payhawk culture with examples of trust and autonomy, I emphasize the importance of treating employees as responsible adults to foster a more engaged and innovative workforce. Drawing from two personal career stories: $12k coffee and Tomatis music therapy center job: When you raise the bar, people will meet it. (00:00) In the news: workplace sins and employer crackdowns (01:18) Examples of employee infractions (expense accounts, meals, printing) (02:08) The impact of trust in the workplace (03:01) $12,000 coffee story (03:41) Lessons from the music therapy job (05:52) Pendulum of workplace culture (08:33) Importance of employee autonomy (15:07) Product return policy- Amazon lessons (16:10) Zappos culture inspo: Stage 5 Tribe ("Tribal Leadership") Links mentioned: WSJ article: The Little Sins We Commit at Work—and the Bosses Who Are Cracking Down "Never Split the Difference" by Chris Voss "Alchemy: The Surprising Power of Ideas That Don't Make Sense" by Rory Sutherland My podcast tools:Record: emilybinder.com/riversideEdit with AI: emilybinder.com/descriptShop my gear: beetlemoment.com/gear Hire me: Speaking: emilybinder.com/speaking Coaching: emilybinder.com/call Bring me into your next meeting: thinkersone.com/emilybinder Connect: This podcast | My website | Beetle Moment Marketing | LinkedIn | X | Instagram | TikTok | YouTube | Email updates Hosted on Acast. See acast.com/privacy for more information.