The First Customer - From Supply Chain Snags to Seamless Solutions with Founder and CEO Brian Glick

In this episode, I was lucky enough to interview Brian Glick, CEO and founder of Chain.io  Brian traced his inspiration to a family background in leadership and entrepreneurship, coupled with firsthand experience in customs brokerage. Dropping out of college, Brian’s entry into the supply chain world began humbly, crawling under desks to set up computers. Over time, he recognized inefficiencies in the customs and freight industries, which spurred the creation of his first company, Aspect9, and eventually Chain.io. Unlike theoretical business plans, Chain.io was born out of real-world pain points and aimed to simplify complex integrations across the supply chain ecosystem. Brian detailed pivotal moments that shaped Chain.io"s success, from landing their first customer based on trust rather than a product, to rapidly delivering custom solutions under tight deadlines. Today, the company caters to large enterprises with multimillion-dollar contracts, focusing on creating value by streamlining data exchanges across global trade systems. While the company has scaled significantly in client size and revenue, Brian emphasized his commitment to continuous improvement in simplifying integrations and delivering value. His leadership approach reflects a hands-on ethos, focusing on solving real problems while letting the future of the business unfold naturally. Hear Brian Glick’s story of transforming ideas into cutting-edge logistics platforms in this engaging episode of The First Customer! Guest Info: Chain.io http://www.chain.io Brian Glick"s LinkedIn https://www.linkedin.com/in/briansglick/ Connect with Jay on LinkedIn https://www.linkedin.com/in/jayaigner/ The First Customer Youtube Channel https://www.youtube.com/@thefirstcustomerpodcast The First Customer podcast website https://www.firstcustomerpodcast.com Follow The First Customer on LinkedIn http://www.linkedin.com/company/the-first-customer-podcast/