Episode 494 | A Bluetick Update From Mike Taber

This week we catch up with Mike Taber, he comes on the show every once in a while to share his progress as he grows his SaaS App, Bluetick. We haven't checked in with Mike since before the quarantine, and the last time we spoke to him, he had more than doubled his revenue in the past 4-5 months. We will talk about how the COVID-19 crisis has affected Bluetick and other SaaS apps, some new insights that Mike has been learning about his customer base, and decisions he has made about the positioning and marketing of Bluetick. It is difficult to try and land new customers when we are facing a global pandemic and a possible recession. If you are working on a startup, you might find it helpful to know how someone else is handling this crisis in their business. The finer points of the episode: 5:00 - How Bluetick and other SAS apps have been affected by the COVID-19 crisis 8:35 - Mike's biggest success and biggest defeat in the past 7 weeks 11:32 - Where Mike's customers are finding him? 12:53 - What makes Bluetick different from its competitors 15:27 - An update on Mike's email campaign to canceled customers 19:08 - Mike's plans to change the positioning and copy on his website now that he understands how people are using Bluetick 25:28 - An update on Mike's podcast tour 29:36 - What Mike is looking forward to over the next month Items mentioned in this episode: MicroConf Video Vault Basecamp Bluetick