Navigating Conflict Through Mediation in Family Businesses with Katie Kolon

In this episode, we dive into the world of conflict mediation with Katie Kolon, who transitioned from an attorney to a mediator to help businesses, especially family-owned ones, navigate their conflicts before they escalate into costly litigation. Katie shares her journey, insights, and practical strategies for handling disputes, fostering understanding, and strengthening relationships in business settings. She emphasizes the importance of addressing conflicts early and with intention to build trust and ensure long-term success. Tune in to learn about the process of mediation, the critical role of dignity in conflict resolution, and the actionable steps that businesses can take to manage tensions and plan for smooth successions. This episode is essential for anyone involved in managing family businesses and looking to transform conflict into growth opportunities. 00:00 Introduction to Conflict in Family Business 00:19 Meet Katie Kolon: From Attorney to Mediator 02:10 Katie's Background and Early Career 05:12 Navigating Small Town Dynamics 14:05 Transition to Mediation and Conflict Resolution 18:35 The Mediation Process Explained 21:53 Challenges in Mediation 25:16 Reframing Conflict for Growth 32:01 Succession Planning and Dignity 35:54 Conclusion and Contact Information Find Katie HERE: https://www.mutual-ground.com/