EP 276: How to Calm an Angry Person in 90 Seconds or Less with Author, Doug Noll

Douglas E. Noll is a lawyer turned peacemaker. His calling is to serve humanity, and he executes his calling at many levels. Doug’s work carries him into many dark places. Using pragmatic and practical skills of peace, he helps people resolve deep interpersonal and ideological conflicts. He is an award-winning author of three books, a teacher, speaker, and a trainer. His forth book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less will be released by Beyond Words/Simon & Schuster in September 2017. Join us as Doug helps us learn how to calm an angry person with lightening speed.