Have respect for your cancellation policy

In this episode of The Conscious Salon podcast, hosts Nicola and Tessa discuss the importance of enforcing cancellation policies in the salon business. They reflect on the balance needed between holding firm to policies and showing compassion for clients facing extreme circumstances. The hosts share personal experiences and practical tips on how to address last-minute cancellations and no-shows while maintaining professional standards. To follow our journey: Instagram @aheadhair_ @the_conscious_salon This podcast has been produced and edited by Snappystreet Creative