Extraordinary Customer Experiences: A Series - Trust and Loyalty
09 Aug 2023
• 37 min
• EN
In Chapter 5 of Luxury Institute"s latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss trust and loyalty. How do we build trust and loyalty? Can you have loyalty without trust? What is trust without loyalty? And how do trust and loyalty impact your ability to create extraordinary customer experiences?
From "The Expertise of Emotionally Intelligent Luxury"
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