Extraordinary Customer Experiences: A Series - Does AI Have a Place in Extraordinary Customer Experiences?

In Chapter 6 of Luxury Institute"s latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss the role of AI in empowering and equipping luxury professionals to create Extraordinary Customer Experiences. What is the role of AI in the customer journey in luxury retail, luxury travel, and luxury real estate? How can AI positively impact the experience the professional provides? How can it be the demise?