Extraordinary Customer Experiences - A Series: Clienteling
20 Sep 2023
• 26 min
• EN
In Chapter 8 of Luxury Institute"s latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethical, trusted superconnector, will be far more effective in creating extraordinary customer experiences and building long-term customer relationships.
From "The Expertise of Emotionally Intelligent Luxury"
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