Episode 204: Why AI Fluency Will Transform HR – Andy Doyle, Chief People Officer at Kantar

With over 30 years of HR experience, Andy reflects on the impact work has on people’s lives beyond the office - shaping families and communities. He shares how creating fulfilling environments and taking bold steps on talent, inclusion and opportunity can leave lasting legacies that extend far beyond any single organisation.  Looking ahead, Andy discusses the opportunities and challenges of AI, urging HR to embrace learning, experimentation and even failure, as essential tools to reimagine the world of work. He shares how Kantar has built an authentic community of AI influencers by empowering curiosity and encouraging self-nomination, adopting a social media–style approach that has driven real engagement.  Alongside technology, Andy speaks about the personal experiences that fuel his passion for inclusion and social change, from becoming a trustee of the Alzheimer’s Society to celebrating cultural difference through food across Kantar’s global workforce.  Andy advocates that HR can combine human connection and technological innovation to create positive impact for organisations, colleagues and society. He offers one wish for every HR leader: to become fluent in AI - in understanding its transformative power. References: None  Thank you to How HR Leaders Change the World - Live! 2025 - brought to you by Uplifting People for sponsoring this episode   This episode is brought to you by HR’s boldest moment yet - How HR Leaders Change the World Live. Today’s HR leaders are navigating extraordinary demands, balancing short-term business performance with shaping long-term, purpose-driven strategy. Yet despite holding the key to sustainable commercial success, HR is often undervalued, under-supported, and expected to play it safe. That’s exactly why we created How HR Leaders Change the World - Live! - an extraordinary event bringing together pioneering HR leaders who believe our profession can be a transformative force for both business growth and social good. This year’s event is the boldest yet, featuring candid, strategic conversations and powerful insights from global CHROs. You’ll leave with actionable takeaways and a renewed sense of the power of your role, with 100% of profits donated to support vulnerable children - meaning your impact starts before you even walk through the door. Tickets are now available. Take a look at the agenda and our first speaker announcements, including keynote Bob Geldof KBE. Don’t miss out - secure your place today and join fellow HR change makers to enhance your influence and impact. We can’t wait to see you there!    👥 Join our free HR Changemakers community    You’ll be the first to hear about each podcast episode, about our events, and receive free bonus resources that enhance your influence and impact.     Join us here: upliftingpeople.com/pages/how-hr-leaders-change-the-world    And on Linkedin: Uplifting People | LinkedIn    Are you looking for your next great read that inspires you and helps your work?    Each month we recommend a book that challenges, motivates and uplifts, every pick is selected to spark meaningful conversations and personal growth.  Our September Book of the Month is People People: Reach Your Full Potential as a CHRO, by Tom Emery. It’s a refreshingly honest companion for any CHRO who’s ever wondered, “Am I truly making a difference?” Through the story of Joanna, a seasoned HR leader at a crossroads, it unpacks both the loneliness and potential of the role, guiding you through a CHRO Impact framework. It’s not a dry leadership manual; it’s full of real-world tools you can bring straight into your leadership. If you’ve ever questioned your path, this book reminds you there’s a way forward - and it starts with purpose, courage and connection. Head to UpliftingPeople.com to grab a copy, and we hope you enjoy this month’s Uplifting Book!