Ep 219 - Leadership Lessons from Scaling to 85 Units with Chris Petzy

Discover the secrets to scaling your short-term rental business with seasoned host Chris Petzy. In this episode, we dive deep into the challenges and triumphs of growing a portfolio to 85 units. Learn invaluable lessons on team building, operations, and financial management. Tune in now to elevate your STR game! 01:15 - Guest Introduction: Chris’s Leadership Journey 03:45 - Building Robust Operational Systems 05:00 - Maintaining Quality Amid Rapid Growth 06:22 - Driving Team Engagement Through Leadership 08:00 - The Art of Delivering Exceptional Guest Experiences 09:35 - Leveraging Reviews to Elevate Standards 11:00 - Innovative Strategies for Sustainable Scaling 12:45 - Nurturing Loyalty and Retention in Teams 14:30 - Mastering Strategic Growth in Competitive Markets 16:20 - Turning Challenges into Long-Term Opportunities 18:05 - Aligning Business Goals with Team Aspirations 20:10 - Setting Boundaries for Work-Life Harmony 21:55 - Innovating Guest Experiences for Higher Returns 23:40 - Staying Ahead with Marketing and Technology 25:20 - Key Advice for Real Estate and STR Leaders Guest Bio: Chris Petzy is the co-owner of Seacoast Vacation Rentals, a short term rental company focused on modernizing the vacation rental experience and helping investors earn more while stressing less. Connect with Guest: https://www.instagram.com/chris_petzy/ Get FREE Access to our Community and Weekly Trainings: group.strsecrets.com