E381: AI in Action: Practical Tools for Inclusive Work with Mishel Horta and Amber Kidd

Tune in for a lively, practical conversation about bringing artificial intelligence into everyday work and life. Jennifer is joined by Mishel Horta, Head of Diversity, Equity, Inclusion, and Belonging for DHL Express Americas, and Amber Kidd, an Innovation-Focused Operations & Marketing Consultant. Together they explore how different AI tools—like ChatGPT, Claude, Gemini, and Copilot—each have their own strengths and “personalities,” how to craft powerful prompts, and what it really takes to use AI safely, creatively, and inclusively. You’ll hear hands-on tips, privacy insights, and real-world examples to help you make AI a trusted partner in your own work.