E118: Broken Systems, Missed Sales: The Hidden Cost of Bad Data with Kronda Adair

What if your business could run and sell, all while you sleep? Systems expert Kronda Adair joins Erin to break down how service providers can stop leaking time and money by automating wisely. Learn why your email list is gold, how to keep your audience warm, and the real ROI of documenting your processes. Are you the bottleneck in your own business? Kronda Adair exposes how a lack of systems keeps you stuck and overwhelmed. Erin and Kronda share practical steps to build automations that serve your clients (and your sanity). It’s time to work less and profit more. Feeling like you’re reinventing the wheel every client project? Kronda Adair says: never again! Discover her proven frameworks to create repeatable success, nurture leads automatically, and finally escape the burnout hamster wheel. If you want to scale sustainably, you can’t miss this one. Key Takeaways:Systems That Set You Free – Kronda explains how documenting repeatable processes stops you from reinventing the wheel every time.Your Email List is Your Lifeline – Why building and nurturing an email list gives you control over your audience, unlike social media.Goodbye Bottleneck, Hello Growth – Tips to stop being the single point of failure in your business operations.Authentic Automation – How automations can feel personal and build relationships rather than alienate clients.Productize Your Genius – Why turning custom services into repeatable offers protects your time and IP.Owned vs. Rented Audience – Erin and Kronda break down the dangers of relying only on social platforms for leads.Small Tweaks, Big Impact – Easy steps to get started with automations that keep your pipeline warm year-round.Protect What You’ve Built – Erin shares how contracts and licensing work alongside systems to keep your business scalable and protected. More About Our Guest: Kronda Adair is a Black lesbian dog mom who wants more Black women to rest and let the robots handle their repetitive tasks.  Through her Million Dollar Systems retainer and her Automation Club Membership, she uses her knowledge and skills gained as a web developer, content marketing coach, automation service provider, and tech strategist to help overworked business owners stop buying technology and start hiring technology to build a software team that supports their business.  When she’s not working, she can be found enjoying time at home with her wife, and cat, hiking or doing dog sports with her two Vizsla's,  reading, cooking delicious food, or enjoying the postcard vistas of the state of Oregon. Connect with Kronda Adair:WebsiteLinkedInInstagramTikTok Connect with Erin to learn how to Turn Your Expertise into Scalable Recurring Revenue. LinkedIn: www.linkedin.com/in/erinaustin/ Think Beyond IP YouTube Page:...