Dealing with Difficult People (successfully!)

Newsflash - we are all difficult at times!Be mindful of the four types (the controller, the people pleasers, the pessimists, and the victims). Do you identify as one of these?Know your triggers (most difficult people trigger us because of a past situation, not the current one - be aware of what and who triggers you).Respond vs. react - learn the mantra of a client of mine who needed help responding instead of reacting with her team.   Some resources for you: Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role).  Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn’t that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I’m now on a mission to eradicate self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™. This is your invitation to step into your most confident self so you can catapult your career!   Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial  Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world’s most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator.   Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/   Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial  Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsulting LinkedIn: https://www.linkedin.com/in/karenlaos/ Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos My book “Trust Your Own Voice”:  https://karenlaos.com/book/