Building a Knowledge Sharing Practice at HKS, Inc.

Our online tools facilitate learning new practices and exchanging information at the same time they interrupt our focus and fracture our attention.   Finding that balance is a motivation for Laura Pike Seeley, knowledge program leader at global architecture firm HKS, Inc. She joins Get Reworked to discuss how the firm strikes that balance through a blend of knowledge sharing practices and approaches. "Digital workplace design is critical here, right? Most of us spend an enormous part of our day working within the digital workplace and the tools that it connects us to. So this environment can be full of flashing lights and distractions, or it can be an environment that guides you through the noise to find the connections and the ideas that matter most to you," said Laura. Highlights of the conversation include: How HKS Inc balances live knowledge sharing lessons and static knowledge hubs to account for employee needs. The differences between knowledge management practices in a consumer packaged goods firm vs. an architecture firm. How she finds the balance between information overload and open exploration and knowledge sharing.