A Sixth Sense for Sound: An Interview with Colleen Fahey - Part 1

“All news music doesn't have to have trumpets and trombones, and all trains don't have to just ring, you know, or honk. And all appliances shouldn't always sound like ‘beep beep beep,’ you know, chip sounds instead of having a tune that would make people remember them better and maybe like them better.” -- Colleen Fahey   This week’s guest is a creative executive with deep experience in branding and marketing at multiple touchpoints. When she learned of Sixième Son, a sonic branding agency that had created over four hundred brands, she approached them about expanding to North America. She opened a sonic branding agency in Chicago at the end of 2012 and, in 2017, co-authored the book Audio Branding: Using Sound to Build Your Brand. Since those days, her team has led Sixième Son's sonic branding initiatives for Atlanta, Michelin, Huggies, Merrell Footwear, USAA Insurance, Sparkling Ice drinks, a hospital, a news network, an AIDS treatment, and many more. The North American business now operates out of New York, Toronto, and Cleveland, as well as Chicago. Throughout her career, she's been a creative director for leading brands in the US, Europe, Latin America, and Asia. Raised in Madrid, she speaks fluent Spanish, conversational French, and a courageous-but-embarrassing Portuguese. Her name is Colleen Fahey, and if you’ve always wanted to ask questions about audio branding from one of the oldest premier companies in the business, you’ll want to hear this interview.  I have no doubt Colleen will blow our minds with her observations about the audio branding landscape. As always, if you have any questions for my guest, you’re welcome to reach out through the links in the show notes.  If you have questions for me, just visit www.audiobrandingpodcast.com where you’ll find all sorts of ways to get in touch. Plus, subscribing to the newsletter (on the www.audiobrandingpodcast.com webpage) will let you know when the new podcasts are available. And if you’d consider it, I’d love to hear what you think of the podcast! You can leave a review (that I’d love to feature on future podcasts!), either in written or in voice format from the podcast’s main page.   An Elegant Idea The episode begins with Colleen’s earliest memories of sound: she tells us about leaving the U.S. at the age of four to live in Spain, and how the sound of the ocean liner’s horn as they departed literally shook her from head to toe. “It somehow also got into my psyche too,” she tells us, “because it was almost like a book had closed with that sound.” We then talk about a pivotal moment in 2011 when she first learned about sonic branding, as she attended the Audio Branding Congress at Columbia University. “I was struck by how elegant the idea was that these people were so excited about,” Colleen explains, “how elegant the idea of having a sound that repped the brand from every angle.”   The Value of Your Brand Next Colleen tells us about writing her first book, and the importance of, as she puts it, “an audio brand that fits your brand, that communicates your values, that gets attention and really becomes a brand asset that lasts for years.” We talk about the power of early audio marketing in transforming Hawaii from a little-known territory into a tourist destination, and about avoiding the cliches and sonic codes that commercials have created. “A brand needs to stand out,” she says, “be recognized and differentiate, and the music has to help you differentiate in a way that's appropriate to the value of the brand.”   Using Your Ears We go on to talk about mood boards, what exactly they are, and how they helped