319: The Power of Empathy in Sales: Connect, Convert, and Close More Sales

21 Oct 2024 • 19 min • EN
19 min
00:00
19:30
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On this solo episode: Stacey is discussing the importance of empathy in sales, how it strengthens client relationships, builds trust, and differentiates a salesperson from their competition. By deeply understanding a client's emotional pain points and focusing on their needs, a salesperson can offer tailored solutions, foster loyalty, and achieve long-term success, making empathy a key differentiator in today's competitive sales environment. Key Takeaways: -Empathy builds trust. -Developing emotional awareness enhances empathy and strengthens client connections. -Long-term success comes from relationships. Tweetable Quotes: "Selling with empathy isn't just a nice-to-have skill. It's game-changing. It's life-changing. And it's absolutely business-changing both for you and your future prospective clients." -Stacey O'Byrne "When you care about someone's success more than you care about your commission check, that resonates with people. They connect with it. They believe you. They trust you." -Stacey O'Byrne "People buy from people they know, like, and trust." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage Free Strategy Session: text Success to 646.495.9867 Schedule a 15-minute call with Stacey: http://pivotpointadvantage.com/talktostacey If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess  Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling 

From "Sell Without Selling"

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