3 Habits of Successful CEOs | 826

“You’re not doing your job if you’re not learning from your customers every day.” - Dave Lorenzo What You’ll Discover Today: In this episode of The Inside BS Show, Dave Lorenzo shares the three daily habits that set successful family business CEOs apart. If you want to build a stronger, more valuable business, this episode is for you. Key Topics Discussed: Segment 1: The Three Habits of Family Business CEOsLearn something new about your customers dailyHave at least one direct conversation with a customer every day.Adopt the Marriott method: connect with both customers and employees to fuel growth.Teach your team something dailyUse daily morning huddles or brief meetings to share a focus point and client insight.Even if only one message sticks each week, the long-term impact is transformative.Express gratitude every dayThank one customer, one employee, and one vendor each day.Handwritten notes, verbal recognition, and emails are powerful tools. Segment 2: Succession Planning = Leadership DevelopmentStop thinking of succession planning as a one-time event—do it every day.Teach one leadership task to someone on your team daily and document the process.Over time, this creates a powerful internal training and backup system. Segment 3: How to Choose the Right Business CoachKnow your needs:Do you need mindset help, strategic direction, or tactical execution?Pick someone who’s done what you want to do:Look for a proven track record, not hype or franchised credentials.Work with someone you like:A business coach should be someone you trust, respect, and enjoy working with. Links and Resources:Subscribe via Email: GetInsideBS.comListen on Spotify: Inside BS Show on SpotifyListen on Apple Podcasts: Inside BS Show on Apple PodcastsCall Us: (305) 692-5531 Call to Action: If you're a family business CEO and you’re ready to build a company that grows without grinding you down, start by adopting these three habits. Then take it to the next level. Call Dave Lorenzo for a business assessment to discover how to turn your company into a cash-producing, transferable asset. If you’re serious about growth, leadership, and long-term success, Dave and his team at Exit Success Lab can help you map out the next steps and even partner with you on the journey.