262 - What Happened When We Brought Our Customer Into Our Strategy Meeting (Jess Cook, Vector)

12 Nov 2025 • 52 min • EN
52 min
00:00
52:49
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Jess Cook is Head of Marketing at Vector. Vector is the only way to build ad audiences by name. Contact-based ads platform so your ads reach the right people (those that want to buy). Here’s what we cover: 02:39 Understanding Vector's (new!) Positioning 05:30 Customer-Centric Growth Strategies 08:16 Repositioning and Messaging Evolution 11:04 Incorporating Customer Feedback and why we brought our customer into our strategic company meeting 14:05 The Role of Research in Marketing 16:37 Building Ad Audiences by Name 19:18 Our Creative Process Behind the Brand 22:09 On Launching the Podcast with the CEO - we fly down to Florida and film in the studio 26:47 Focused growth channels 28:04 Creativity that stems from customer research and insights 30:42 Sabrina Carpenter's hairbrush microphone 34:06 My favorite customer interview question 38:30 Customer marketing plays at Vector 41:46 Our influencer marketing experiment results 46:47 Leveraging AI in Marketing 51:11 Innovative SEO Strategies we're using Jess on LinkedIn: ⁠linkedin.com/in/jesscook-contentmarketing Vector: ⁠www.vector.co Subscribe to Building With Buyers on Apple or Spotify or wherever you like to listen, let me know what episodes you're into, and don't forget to leave a review if you're lovin' the show. Music by my talented daughter. Anna on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/annafurmanov⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠furmanovmarketing.com⁠⁠⁠ Newsletter: ⁠⁠One Insight

From "Building With Buyers: Startup Marketing and Growth Fueled By Customers"

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