When it comes to business, it’s important to consider not only what customers would gain by using your product or service, but also what they"re giving up. In this episode of The REWORK Podcast, Jason Fried and David Heinemeier Hansson, co-founders of 37signals, chat about understanding your customer"s needs and motiva

Ever filled out a customer survey? For this conversation, Jason Fried and David Heinemeier Hansson, co-founders of 37signals, share their approach to gathering customer feedback. They discuss the timing and frequency of feedback requests, the power of open-ended questions, and how to transform customer language into ef

(Includes expletives) David Heinemeier Hansson (DHH), creator of Ruby on Rails and co-owner of 37signals, joined the show to discuss this Rails moment and renewed excitement for Rails. We discuss hard opinions, developers being cooked too long in the JavaScript soup, finding developer joy, the pros and cons of the BDFL

In this week"s episode of The REWORK Podcast, 37signals’ co-founders Jason Fried and David Heinemeier Hansson share their approach to product design, explaining why the first version of a product (V1) is always built for the company"s internal use case. They discuss responding to user feedback and the importance of act

In their book REWORK, 37signals’ co-founders Jason Fried and David Heinemeier Hansson write about the power of saying no. This week on the podcast, they revisit that idea, diving into the hidden costs of saying yes and the burden of commitments that often come with it. They also discuss how saying no preserves simplici

Twice a year, 37signals brings the entire team together for a company meet-up. In this week’s episode of The REWORK Podcast, co-founders Jason Fried and David Heinemeier Hansson reflect on how these meet-ups began and how they"ve evolved over time. They also discuss how they prepare for the meet-ups and the importance