Most of us have no idea how others – even our friends and neighbors – spend their days at work. What’s it really like to be a plumber, a marriage counselor, an ice cream truck owner, an author of mystery novels? In his podcast Dan Heath talks to workers in dozens of different jobs to find out What It’s Like to Be.

In this episode, Dan Heath shares incredible stories of finding meaningful work from guests on his podcast. With his unique writing experience on how to shape environments for better decisions, motivating emotional desires for change, and differentiating between self-regulation and self-control, Dan offers valuable ins

Can you think of a problem that irritates you repeatedly? What has the total cost of managing that been to you over several years today? I have invited the New York Times best-selling author Dan Heath to help answer the 10 X dilemma. By the end of this episode, you will be able to solve problems before they happen. Joi

Dan Heath discusses how upstream-thinking can help solve problems before they even show up. You'll Learn: 1) The power of “upstream thinking” 2) How to get to the root of the problem 3) How to avoid the blame game at work About Dan: Dan Heath and his brother, Chip, have written four New York Times bestselling books: Ma

Dan Heath is a Senior Fellow at Duke University's CASE center and co-author of Decisive, Switch, Made to Stick, and most recently The Power of Moments: Why Certain Experiences Have Extraordinary Impact. What We Discuss with Dan Heath: Why we remember certain defining moments over others across the countless experiences

"Our customers' lives and our lives are made up of moments," says Dan Heath, co-author of The Power of Moments: Why Certain Experiences Have Extraordinary Impact in today's episode. Do you think about how you can create remarkable moments for your customers? Dan and I talk about what a power moment is, the recipe for c