Anand Janefalkar

Anand Janefalkar

3 Interviews

Anand Janefalkar's Interviews

Shep Hyken & Anand Janefalkar 25 Jul 2023 • EN

Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar

How AI is Transforming Customer Communication Shep Hyken interviews Anand Janefalkar, CEO and founder of UJET. He talks about the power of AI enhancing CX and how businesses can leverage it to improve customer support and avoid churn. Top Takeaways:  Customers have so many options and want to get the best out of the mo

28 min
00:00
28:48
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There's a labour shortage in the contact centre. Agents are overworked and companies can't recruit. How are enterprises coping with these challenges and what role does technology play? We're joined by Anand Janefalkar, Founder & CEO at UJET, to explore the 2022 contact centre trends and how businesses can overcome thes

Anand Janefalkar left corporate America to launch his first startup. It has already raised $100M and has become one of the fastest-growing ventures in its space on the way to transforming customer service. The venture, UJET has raised funding from top-tier investors like Kleiner Perkins, Google Ventures, Citi Ventures,

32 min
00:00
32:38
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Podcasts with Anand Janefalkar

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