Women in ServiceNow Series E11: Annemarie Sint Jago, ServiceNow ESX Lead Europe & Business Accelerator at Fujitsu

Today's guest is Annemarie Sint Jago, ServiceNow ESX Lead Europe & Business Accelerator at Fujitsu. Founded in 1935, the Fujitsu Group has operations in different regions around the world and provides digital services globally. The company have built large-scale, cutting-edge systems that leverage their advanced technologies and extensive track record, garnering the number one market share in Japan and a top-class position worldwide in the IT services field. Annemarie has over nine years of experience delivering ServiceNow solutions to organisations of all sizes, from small firms to global enterprises. With a strong foundation as a Business Consultant and Solution Architect, she combines technical expertise with strategic vision to drive innovation and sustainable growth. As the Employee Service Transformation (ESx) Lead for Europe at Fujitsu, Annemarie leads with purpose; empowering teams, enhancing employee experiences and ensuring impactful, future-ready solutions. In the episode, Annemarie talks about: 0:00 Her journey to ServiceNow expert, team leader and business accelerator 2:26 How a MS diagnosis pivoted her career by merging tech with humanities 6:03 Building and scaling employee workflows across Europe 7:40 Why understanding individual motivations helps people grow and thrive 11:56 Personal connection matters most, especially in remote leadership 15:09 How Burnout prevention starts with boundaries and psychological safety 17:45 Burnout is personal and painful, but support and understanding matter deeply 19:17 How her Burnout hit suddenly as realization and recovery took time 21:00 Recovery required rest, reflection and redefining personal energy 23:30 A journey of reorientation, connection and growth through the Handtribe festival 26:57 Advice to prioritize what truly matters to prevent burnout and stay balanced 28:26Follow your passion and success in tech doesn’t require specific degrees