Women in Healthcare: Empathy, Accountability, and Everyday Leadership

In this episode of MGMA's Women in Healthcare podcast, host Adrienne Lloyd talks with Hayley Boling, CEO of Bowling Vision Center and Insight Surgery Center, about the realities of leadership, the importance of empathy and accountability, and the everyday moments that shape strong teams. They discuss mentorship, support networks, and the value of authenticity in healthcare and beyond.00:03 — Introduction and Guest Background02:12 — Creating a Culture of Accountability with Empathy17:02 — Being a Woman Leader in Healthcare27:52 — Finding Mentors and Building Support Networks36:31 — Key Leadership Lessons: Progress Over Perfection42:27 — Closing Thoughts and Thank You Your Host: Adrienne Palmer Lloyd, MHA, FACHE CEO/Founder, Optimize Healthcare MGMA Consultant | Certified John Maxwell Leadership Coach | Lean/Six Sigma Expert CONNECT WITH Adrienne! 🌐 LinkedIn 🌐 Optimize Healthcare 📧 Email Adrienne 📅 BOOK A CALL MGMA Resources:MGMA Leaders Conference 2025: Learn more and registerMGMA Membership: Access tools, communities and educational opportunities - Learn more and registerMGMA Podcasts