Why AI upskilling is failing, and how you can fix it | Ep. 255

In this episode of Today in Tech, host Keith Shaw is joined by Yvette Brown, co-founder of XPROMOS and a leading voice in generative AI education. They dive deep into the growing disconnect between AI adoption and employee readiness — with new research revealing that many AI projects are failing because upskilling efforts are falling short. Yvette breaks down: * Why relying on a “Debbie the AI gal” approach won't scale * How AI “work slop” is flooding organizations with low-quality content * What causes the “garbage in, garbage out” problem * Why iteration, specificity, and context are critical when prompting * The surprising power of tools like deep research and agentic AI pilots They also explore practical AI fluency tips for marketers, managers, and knowledge workers, plus discuss whether the holiday shopping season could be a breakthrough moment for consumer-facing AI agents. Don’t miss this episode if you care about: * Upskilling your team for AI success * Avoiding common prompt engineering mistakes * Using AI as a true collaborator — not just a shortcut * Navigating the rise of agentic AI safely Watch now and take on Yvette’s AI homework challenge: Ask an AI to analyze your job and help you work smarter.