Unlocking generative AI’s potential through cross-organizational strategies

Organizations across various industries are increasingly seeking to harness generative AI’s capabilities to enhance productivity and operational efficiency. But while generative AI technologies can provide organizations with multiple opportunities, there are also risks unless integration is carried out with caution. In this episode of Risk in Context, Marsh’s Gregory Eskins and Mercer’s Adriana O’Kain discuss the multiple opportunities that generative AI presents, look at how the use of these technologies is evolving, and provide actions that senior leaders should consider to address technical, process, and people implications. You can access a transcript of the episode here. Read our series on debunking AI-generated myths. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and X and visit marsh.com.