Never Lose a Customer Again - Joey Coleman opens up
Joey Coleman is the Chief Experience Composer at Design Symphony, a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. Joey specializes in creating unique, attention-grabbing customer experiences During this episode, Joey will talk about what it really takes to deliver a world-class customer experience. He’ll discuss the pressure he’s felt to keep all clients including ways to recover from a bad customer experience. You’ll learn how relationships connect every aspect of your life and why you should seek fulfillment over anything. Expect to get personal with Joey by hearing what he’s most scared of and how he deals with stress. Links: JoeyColeman.com Never Lose a Customer Again Book Experience This! Podcast Time Stamps: 00:51 - Losing customers in the first 100 days 06:59 - Traveling and working with your family 08:52 - “How are you making the next set of experiences more remarkable than the last one”? - Joey Coleman 10:37 - The pressure to keep all your clients 11:02 - Recovering from a bad customer experience 17:38 - “Relationships connects every aspect of our life” - Joey Coleman 23:12 - Finding fulfillment in your life 25:09 - Lightning round questions to get to know Joey 35:16 - What Joey is most scared of 37:09 - The power of sleep and dealing with stress 44:32 - What has surprised Ben from doing this podcast Want more? Visit Fromwithinthepodcast.com
From "The From Within Podcast"
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