The Science Behind Referrals: How to Drive Client Loyalty feat. Stacey Brown Randall

🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways:Why referrals happen for emotional reasons — not transactional ones.How to turn every client touchpoint into a referable experience.The secret to staying remembered long after the case is closed. Find Stacey here! Check out her book here!