The Ripple Effect: How Visible Leaders Build Culture

In this episode, Michelle is joined by Lisa Even — keynote speaker, bestselling author, and creator of Have Good Ripple Effect. Together they explore how visible leaders spark stronger cultures, build trust fast, and shape communities that thrive under pressure. From healthcare to hospitality to ESPN and Disney, Lisa shares how leaders bring “the weather” into the room and why presence is the most powerful gift you can give your team.In this episode, Michelle and Lisa cover: Why leadership visibility is the spark for healthy communities How presence creates a ripple effect in culture and performance Practical tools (like the PB&J method) to build stronger teams Signs your culture may be quietly eroding — and how to fix it Why values must drive both accountability and recognition Resources & Links Connect with Lisa Even: Website: https://www.lisaeven.com/ YouTube: https://www.youtube.com/@lisa_even/playlists Podcast: Have Good Ripple Effect Next Steps Subscribe on Apple Podcasts, Spotify & YouTube --> https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast Join Michelle’s newsletter for weekly leadership insights --> https://www.michellepascoe.com/blog Work with Michelle through her Middle Management Movement and Customer Service Excellence & Engagement programs --> https://www.michellepascoe.com/traininganddevelopmentprograms