The Reason Hospital Software Fails | Commure CEO Tanay Tandon

Hospitals are under immense pressure: burned-out clinicians, outdated systems, and rising costs have made delivering care harder than ever.  Tanay Tandon, founder and CEO of Commure, shares how his team is rethinking hospital infrastructure by combining AI, forward-deployed engineering, and a provider-first mindset. Backed by over $750M in funding, Commure is using strategic M&A and next-gen tools like ambient AI to reduce administrative burden, improve revenue cycle operations, and protect clinical staff. We cover: 📉 How Commure grew claims volume 5x without hiring more staff 🧠 Why the “copilot” era of AI may give way to true automation in back-office tasks 🏥 Tanay’s prediction for a simpler, decentralized hospital system—powered by software 💰 What it means to take capital from General Catalyst’s Health Assurance Fund and build for its customer network 📰 How Commure navigated negative press around its business model and acquisitions — About our guest: Tanay Tandon is CEO at Commure, a $6B healthcare software company. The business uses LLMs to help supercharge the productivity of clinicians, healthcare administrators, and finance teams. Commure has raised over $500 million, is backed by Sequoia Capital, General Catalyst, Initialized, YCombinator, and NVIDIA. The company’s technology powers daily workflows for 250,000 providers at over 100 major health systems. — 🙏 If you're enjoying the show, we would so appreciate it if you left us a review! — 📍 Connect with us: Heart of Healthcare website LinkedIn Instagram TikTok  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.