The one with the skydiving - Dara Kiernan author of “Freefall: Leadership Lessons from the Skies” E192

What's on your mind? Let CX Passport know... 🎤🎞️What can a free fall teach us about business? “The one with the skydiving” with Dara Kiernan author of “Freefall: Leadership Lessons from the Skies” in CX Passport Episode 192🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 1:45 Dara"s Perspective on Leadership and Customer Service 6:25 The Role of Personal Experiences in Leadership 11:42 Blending Heart and Business Results 16:19 The Influence of Skydiving on Leadership 21:56 Dara"s Comedy Experience and Its Impact on Business 25:57 Dream Travel Locations and Personal Preferences 31:36 Taylor Swift inspiration for business and customer experience 35:56 Contact info and closing If you like CX Passport, I have 3 quick requests: ✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport ✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com ✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.com I"m Rick Denton and I believe the best meals are served outside and require a passport Episode resources: Dara LinkedIn: https://www.linkedin.com/in/dara-kiernan-kpi-consulting/ Web: https://kpiconsultingireland.com/ Freefall the book: https://kpiconsultingireland.com/book/