The one with the Alaska employee experience - Jaylene Owen Dir HR & Payroll Hames Corporation E193

What's on your mind? Let CX Passport know... 🎤🎞️Attendance policies that include bear interactions? “The one with the Alaska employee experience” with Jaylene Owen Director HR & Payroll at Hames Corporation in CX Passport Episode 193🎧 What’s in the episode?... CHAPTERS 0:00 Introducing Jaylene and Sitka 1:53 Jaylene"s Background at Hames 3:59 Challenges of Small-Town Work 7:43 Jaylene"s HR Journey to Sitka 12:55 Building Trust and Change 15:49 Transitioning to Digital Systems 21:55 Improving Employee Experience 27:25 Navigating Crises in Sitka 34:01 Balancing Employee Histories 35:37 Connections and closing If you like CX Passport, I have 3 quick requests: ✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport ✅Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup ✅Bring 🎙️🎬CX Passport Live to your event www.cxpassportlive.com I"m Rick Denton and I believe the best meals are served outside and require a passport Thank you to isolved for your sponsorship of this episode.  Episode resources: Jaylene LinkedIn: https://www.linkedin.com/in/jlineberry/