The Hidden Barrier to Care: Fixing Broken Provider Data with Eric Demers, CEO of Madaket Health

07 Aug 2025 • 16 min • EN
16 min
00:00
16:41
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This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Even with insurance, nearly half of Americans delay care simply because they can’t find a doctor in their network. In this episode, Eric Demers, CEO of Madaket Health, talks about the growing issue of healthcare access and cost in the U.S., even for insured individuals. Madaket commissioned a national survey to better understand how bad provider data impacts patients, finding that nearly half of Americans delay care because they can’t find in-network providers, especially millennials, who are more likely to seek alternative care routes. Demers explains that the root cause is outdated, inaccurate, and poorly synchronized provider data, worsened by the lack of national standards and inconsistent systems across payers and providers. Even vertically integrated health systems suffer from internal data mismatches. Madaket Health aims to fix this by acting as a data bridge between payers and providers, leveraging its platform, used by over 80% of U.S. providers, to keep information up-to-date and aligned, improving directories and patient access to care. Tune in to learn how broken provider data is quietly undermining healthcare access and what’s being done to fix it! Resources: Connect with and follow Eric Demers on LinkedIn. Follow Madaket Health on LinkedIn and visit their website!

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