The Devil Emails at Midnight: Lessons from Bad Bosses: Mita Mallick

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale. To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner. Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast For all episodes, please check out www.thePOZcast.com  Summary In this conversation, Adam Posner and Mita Mallick explore the complexities of leadership, particularly focusing on the impact of bad bosses and the importance of inclusive leadership. Mita shares insights from her new book, discussing how bad bosses can emerge from various pressures and stresses, and emphasizes the need for self-reflection and accountability in leadership roles. They delve into the significance of recognition, coaching, and creating a culture of openness, while also addressing the challenges of micromanagement and disengagement in the workplace. The discussion highlights the evolving nature of leadership in today's world and the importance of fostering a supportive environment for employees. Takeaways - Bad bosses can emerge from personal and professional stress. - Self-awareness is crucial for effective leadership. - Recognition and appreciation can significantly impact employee morale. - Micromanagement often stems from personal insecurities. - Creating a culture of vulnerability encourages open communication. - Feedback should be framed as coaching rather than criticism. - Disengagement in the workplace can spread like a virus. - Leaders should model the behavior they want to see in their teams. - Hiring processes should focus on facts over feelings. - Leadership is about empowering others, not just directing them.   Chapters 00:00 Introduction to Inclusive Leadership and Bad Bosses 03:00 The Impact of Personal Experiences on Leadership 05:57 Understanding the Roots of Bad Boss Behavior 09:10 The Role of Self-Awareness in Leadership 12:05 The Importance of Recognition and Visibility in the Workplace 14:42 Creating a Culture of Vulnerability and Feedback 17:55 Accountability and Self-Reflection in Leadership 21:47 Understanding Exit Interviews and Team Dynamics 23:00 Leadership's Role in Organizational Culture 24:24 Assessing Leadership Qualities in Interviews 27:02 Self-Reflection for Bad Bosses 28:37 The Importance of Storytelling in Leadership 30:28 Disengagement: The Silent Culture Killer 32:00 Navigating Bad Bosses: Strategies for Employees 33:18 The Shift Towards Employee Well-Being 34:52 Coaching vs. Directing: A Leadership Approach 37:25 Raising Kind and Inclusive Future Generations 39:00 Looking Inward: Accountability in Leadership