The “Customers Are Already Buying” Trap

You know that feeling when your store is buzzing with holiday shoppers and you're thinking, "Finally, I don’t need to do anything — they’re already buying!" Yeah… that mindset cost me over $200,000. 😬 In this episode of Bringing Business to Retail, I’m pulling back the curtain on one of the most expensive assumptions I ever made: believing that busy seasons mean you can stop actively marketing. Here’s the truth: just because customers are buying doesn’t mean they’re spending as much as they could — and you might be leaving tens of thousands on the table without even realizing it. I’ll walk you through: How I failed to maximize my busiest seasons (and the numbers to prove it) The simple upsell strategies that could’ve quadrupled my revenue Why Q4 isn’t the time to coast — it’s the time to double down on strategy What to do now if you want your best Q4 ever (without burning out) If you’ve ever thought you don’t need promotions because “people are already buying,” you cannot afford to miss this episode.