The 5 Pillars Every Small Business Needs to Grow Sustainably with Jessica Millhiser

29 Jul 2025 • 26 min • EN
26 min
00:00
26:51
No file found

Raise your hand if you've ever said, “I'll figure it out later.” Spoiler: later often turns into never—and as entrepreneurs, that’s a recipe for burnout. On today’s episode of Rocky Mountain Marketing, I’m joined by business operations strategist Jessica Millhiser, founder of J Mills Consulting. With nearly two decades of experience in operations, leadership, and coaching, she’s on a mission to help entrepreneurs shift from reactive to strategic using her five foundational pillars: business identity, client experience, business organization, team growth, and strategic planning. Whether you’re stuck in the weeds of your to-do list, unclear on your version of success, or overwhelmed trying to scale your team—this episode will help you design the business you actually want. Grab a pen, because this one’s full of actionable wisdom that will get you out of your head and moving forward in real-time. Key Takeaways:Why “business identity” is deeper than a mission statement—and how to embody itJessica’s 5 Pillars for sustainable growth (and what most entrepreneurs skip)How defining your version of success leads to confident decision-makingThe truth about effective delegation and building the right teamStrategic planning tips that help you stay focused (and stop chasing shiny objects) Timestamps:00:00 – Katie’s 3 a.m. idea problem (sound familiar?)01:45 – Meet Jessica Millhiser of J Mills Consulting04:13 – What is your business identity, really?10:39 – The 5 foundational pillars of sustainable growth14:47 – Growing your team? Here’s what most founders miss21:06 – Designing the business you want24:53 – Actionable steps to take this week This week’s challenge: Take 20 minutes to get one idea out of your head and onto paper—whether it’s a to-do list, a client journey map, or your version of success. Clarity comes from action. If this episode brought you clarity, insight, or even just a deep exhale—please hit subscribe, leave a review, and share it with a fellow entrepreneur. Visit Jessica Millhiser online: Website: https://www.jmillsconsulting.com/ LinkedIn: https://www.linkedin.com/in/jessicamillhiser/ Instagram: https://www.instagram.com/jmills_consulting/ Email: jessica@jmillsconsulting.com Learn more about Katie and Next Step Social Communications: Speaking: https://katiebrinkley.com/ Website: https://yournextstep.agency/ Linkedin: https://www.linkedin.com/in/katiebrinkley YouTube: https://www.youtube.com/channel/@rockymountainmarketing Instagram: https://www.instagram.com/iamkatiebrinkley/ Facebook: https://www.facebook.com/groups/socialprofitlab #RockyMountainMarketing #SmallBusinessStrategy #EntrepreneurshipTips #BusinessOperations #TeamGrowth #StrategicPlanning #BusinessSuccess #Podcast #BusinessOperations #ScaleYourBusiness #KatieBrinkley Hosted on Acast. See acast.com/privacy for more information.

From "Rocky Mountain Marketing- Digital Marketing for Entrepreneurs"

Listen on your iPhone

Download our iOS app and listen to interviews anywhere. Enjoy all of the listener functions in one slick package. Why not give it a try?

App Store Logo
application screenshot

Popular categories